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Alert Services Overview

To integrate with widely deployed alerting services, Valtix integrates with PagerDuty, ServiceNow and Slack to forward critical system level alerts. This enables cloud operations teams to be alerted, and respond to, user-defined system events and severity levels detected by the Valtix Cloud Controller. This is accomplished within Valtix Controller using an Alert Service Profile, togther with an Alert Rule, for a given integration.

To configure integrations with supported alerting services, navigate to:- Settings -> Alert Profiles -> Services

Integration with these services require either an API URL, API key, or both. Generally, the API Keys and URL's need to be generated by your Organization's Administrator of these services. Note: For ServiceNow integrations, a Webhook must be configured to enable ServiceNow to receive and display alerts from the Valtix Cloud controller.