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PagerDuty Integration

Once configured, Valtix Alerts will be sent to a PagerDuty API gateway using the defined Alert Service and Alert Rule.

Prerequisites

In order to complete the steps in this guide, you will need:

  • PagerDuty account
  • PagerDuty API Key

Tip

Create an Alert Service

  1. Navigate to Administration -> Alert Profiles -> Services
  2. Click Create
  3. Name - Enter unique name for the alert integration. Example valtix-PagerDuty-profile.
  4. Description (optional) - Enter a description for the alert integration
  5. Type - Using the pulldown, choose PagerDuty
  6. API Key - Copy the PagerDuty API key generated above, or other PagerDuty API Key as desired
  7. Click Save

Create an Alert Rule

  1. Navigate to Administration -> Alert Profiles -> Alert Rules
  2. Click Create
  3. Profile Name - Enter unique name for the integration. Example valtix-PagerDuty-alert-rule.
  4. Description (optional) - Enter a description for the alert rule
  5. Alert Profile - Using the pulldown, choose a PagerDuty Alert Profile. As example, select profile created above valtix-PagerDuty-profile.
  6. Type - Using the pulldown, select either System Logs or Discovery
  7. Sub Type - For Type System Logs, the Sub Type pulldown options are either: Gateway or Account. For Type Discovery, the Sub Type pulldown option is: Insights Rule.
  8. Severity - For selected Type System Logs, and using the pulldown, select a Severity level from options: Info Warning Medium High or Critical. For Type Discovery, select a Severity level from options: Info Medium Critical.
  9. Enabled - Using the checkbox, check to enable this alert profile
  10. Click Save