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Multi-Factor Authentication

Valtix controller is integrated with Multi-Factor Authentication for an extra layer of security during authentication. Any type of user that is created can be enabled/disabled/reset for MFA.

Tech Notes

  • Copy the recovery code and keep it somewhere safe. You’ll need it if you ever need to log in without your device.

  • As a best practice, it is highly recommended to change the password on initial login and to use strong passwords.

  1. A newly created user with MFA enabled logs in to Valtix controller for the first time see a QR Code. To setup MFA the user needs to Scan the QR Code with Google Authenticator or a preferred Authenticator app and then enter the provided one-time code.
  2. Subsequent log ins the user can choose to get the one-time code by clicking "Try another method", which display one of the following ways
    • Google Authenticator or similar
    • Email
    • Recovery Code
  3. In case the user uses the 'Recovery Code' the Valtix controller display another 'Recovery Code' for future use
  4. If the user don't have access to any of the above, then the user can't login
  5. Admin Super and Admin RW can reset/enable/disable MFA of the users.